How will you know my style? I don’t want my project to be like everyone else’s?
Every project is different, just like every person is different. Our clients, their needs, experiences, and wants, are our inspiration. We contemplate, reflect on, and refine our designs, absorbing who the clients are and what they need, until we have captured their essence. Our ultimate goal is always to create a personalized, unique, one-of-a-kind design.
How soon should I reach out for My New Build Or Renovation Project?
The best time to hire an interior designer is from the very beginning. Once you have your architect's initial layout, reach out to us. It’s much more efficient and less expensive to rework a floor plan before the final stages are reached. We collaborate with your architect bringing our extensive interior knowledge to the table. We fuse the architect’s plan with your interior needs to ensure all aspects such as room sizes & placement, room orientation, door and window openings, are properly designed to meet your goals.
Are we involved throughout the design process or is it mostly you once we hire your services?
Our entire design process is collaborative from start to finish. We take the time to really get to know you so we can develop an understanding of your needs and investment amount. We’ll then do what we do best- curating one-of-a-kind designs based on the evaluation of your wants and needs for each space. All design decisions come back to you for final approval.
What if I need my home done by a certain date?
It is important to our process that you communicate any deadline expectations up front. This includes any out-of-town guests, holiday events, upcoming party, etc., which may affect our work schedule. We will let you know if the deadline is reasonable; however, even if it appears reasonable at first, we cannot absolutely guarantee the project will be done by the deadline.
How important is the questionnaire?
It is crucial that all parts of the questionnaire are carefully and thoughtfully answered. This is how we get to know you, your wants, your needs, and your design style. We encourage you to include as much inspiration and any ideas you have. Every detail is important because every detail helps us create a space that is tailored just to you.
What is your preferred method of communication?
Open communication between us and our clients is key to keeping any project moving. We prefer to communicate through email. Responding to emails and proposals in a timely manner will help us avoid any delays and keep the project on schedule. Let us handle the rest, while you sit back, relax, and enjoy the process!
Can I use my existing furniture?
Absolutely! We want your home to be unique and feel like you. We will always start with the furniture you would like to use again when creating a furniture plan, making sure not to leave anything out. However we will let you know if a piece does not fit the space or the aesthetic vision, we are always honest about what works and what doesn’t!
What are typical lead times for furniture right now?
It’s always best to plan ahead with the unpredictable lead times in our current environment. Custom upholstery holds the longest lead times with some manufacturers running at 6-12 months. Due to COVID-19 supply chain delays, it has made it difficult for manufacturers to give exact time frames. In a hurry and not looking for custom? Don’t despair, there are instances when in-stock items arrive rather quickly. Talk to us about your goals and we will keep you appraised of all options that fit your timeline.
Do you offer custom furniture, drapery, and bedding orders? Can they be returned?
Yes! In fact, customizing furniture, drapery, and bedding is often our favorite part of design. This is what gives your space a uniqueness and individuality that you won’t find anywhere else. Once you do commit to a custom item and order it, you own it and can not return it.
What happens if my item is damaged during delivery?
Merchandise may be damaged during shipment. Resolutions may be provided in the form of discounts, pick up and reshipping of the item, or local repair. The factory usually makes this decision. We will resolve this in a timely manner. You have up to 24 hours after delivery and installation to notify us about any issues regarding your order.
Where are you located?
We are located at 33366 Woodward Ave. Birmingham, Michigan 48009
When are you open?
Saturday: By Appointment Only